The complete order and payment process is SSL-performed.
Invoices (VAT #, Eori, TARIC, VAT delivery location, customs, licences, etc.): Invoice is generated online and via e-mail as confirmation immediately sent (check your spam filter). MwSt. / VAT will automatically be the place of delivery determined and reported (according to European and third lands rules). EU customers: In registration process EU VAT# will be in real time checked and stored. NON-EU customers: entering your tax number (EIN or VAT #). Several European and international locations - company you manage in your customer area. Billing and delivery are determined in the cart you ever order or deposited as standard. Eori please attach a note. TARIC is listed in the invoice. Take advantage of our communicative quotations online, so that you meet your internal procedures. Countries of delivery to determine the appropriate rate of VAT of place of delivery is set automatically. (Despite these services, check, because you are responsible for taxes and fees, costs, export and import licenses, reports, etc.) Payment will be made upon internationally accepted procedures.
In accordance with Directive 2006/112 / EC, you may have to pay the VAT yourself in accordance with the reverse charge mechanism (int. Reverse Charge).
Credit Cards: Our payment service provider carries major credit card worldwide (Visa, MasterCard, American Express and others). We work with service provider level 1, the highest level of certification, together. In the real-time scanning of the cards not leave our SSL page. Seamless security and compliance without headaches. No stress: it will keep your data directly from the service providers in real time in the security procedures reviewed and processed. All personal data is not stored by us or otherwise used.
PayPal: "Simply comfortable: Laborious entering account and credit card data was yesterday With PayPal, you pay quickly and conveniently with e-mail address and password - from the road or from the sofa.." "Simply safe. We never give your payment information to the seller on And should not arrive or do not meet the description of your item, PayPal is there for you." Quote paypal 2016-03
Bank Transfer and advance payment: Business, industry, associations, foundations and private non-cash payments in the usual method. Different currencies in the international payment handling are accepted. Besides the usual order confirmations, list of past orders in the history (and use as a "New Order), we form the industrial and commercial process safely. Data provided in the barrel of the ordering process available. Heating oil customers can make advance payments.
Delay: The goods are subject to our retention of title until full payment. 30 days after the due date, the default occurs. Helios Lubeoil expressly reserves the right to refuse the aforementioned means of payment. Incoming payments in an ongoing customer relationship will be recorded in accordance with §§ 366, 367 BGB. We contradict a different repayment provision on your part.
Order on account are accepted subject to the positive economic financial information, we use the usual national and international credit bureaus. Guests are kindly requested to pay by credit card.