The complete order and payment process is SSL-performed.


Invoices (VAT #, Eori, TARIC, VAT delivery location, customs, taxes, duties, licences, etc.):

The invoice is generated after the order is placed and is sent immediately by email as confirmation (check your spam filter). VAT is automatically determined and shown at the place of delivery (according to European and third country regulations). From the time of order, the recipient is liable for VAT/VAT and energy tax and associated payments, possibly penalties, etc. The state can check these after delivery and, if necessary, determine customs duties and taxes later. Recipients, purchasers and invoice recipients hold helios harmless from these claims and assume responsibility for them. EU customers: When you register, your VAT number is checked and saved in real time with the EU. NON-EU customers: Enter your tax number (EIN or VAT #). Several European and international locations - you manage companies in your customer area. The place of invoice and delivery are determined by you in the shopping cart for each order or stored as a standard. Please attach Eori as a note. Taric will be listed on the invoice. Use our communicative offer system online so that you can carry out your internal procedures. You determine the countries of delivery, the corresponding sales tax rate for the delivery location is set automatically. Despite these services, you (buyer) check your responsibility + liability for any customs duties, taxes and fees, costs, export and import permits, reports, etc. Payment is made in accordance with international procedures.

According to Directive 2006/112 / EC, you may have to pay the VAT yourself in accordance with the procedure for reversing the tax liability (int .: reverse charge).

Packaging: From July 3, 2021, the German Packaging Act will be charged to the customer.

Important: 1000 L IBC is a PACKAGING ITEM - NO container NO tank see ADR definition: IBC = bulk packaging

Credit Cards:
Our payment service provider carries major credit card worldwide (Visa, MasterCard, American Express and others). We work with service provider level 1, the highest level of certification, together. In the real-time scanning of the cards not leave our SSL page. Seamless security and compliance without headaches. No stress: it will keep your data directly from the service providers in real time in the security procedures reviewed and processed. All personal data is not stored by us or otherwise used.

"Simply comfortable: Laborious entering account and credit card data was yesterday With PayPal, you pay quickly and conveniently with e-mail address and password - from the road or from the sofa.."
"Simply safe. We never give your payment information to the seller on And should not arrive or do not meet the description of your item, PayPal is there for you." Quote paypal 2016-03

Bank Transfer and advance payment:
Business, industry, associations, foundations and private non-cash payments in the usual method. Different currencies in the international payment handling are accepted. Besides the usual order confirmations, list of past orders in the history (and use as a "New Order), we form the industrial and commercial process safely. Data provided in the barrel of the ordering process available. Heating oil customers can make advance payments.

Delay: The goods are subject to our retention of title until full payment. 30 days after the due date, the default occurs. Helios Lubeoil expressly reserves the right to refuse the aforementioned means of payment. Incoming payments in an ongoing customer relationship will be recorded in accordance with §§ 366, 367 BGB. We contradict a different repayment provision on your part.

Order on account are accepted subject to the positive economic financial information, we use the usual national and international credit bureaus. Guests are kindly requested to pay by credit card.