Data protection declaration
1. Data protection at a glance
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on data protection can be found in our data protection declaration below this text.
Data collection on this website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected by you communicating it to us. This can be e.g. For example, this is data that you enter in a contact form.
Other data is collected automatically or with your consent when you visit our website through our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of the page visit). This data is recorded automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided correctly. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted in certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.
You can contact us at any time at the address given in the imprint if you have any further questions about data protection.
Analysis tools and third party tools
When you visit this website, your surfing behavior can be statistically evaluated. This happens primarily with so-called analysis programs.
Detailed information on these analysis programs can be found in the following data protection declaration.
2. Hosting and Content Delivery Networks (CDN)
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This can be v. a. are IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.
The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a safe, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit.f GDPR).
Our hoster will only process your data to the extent necessary to fulfill its performance obligations and to follow our instructions in relation to this data.
Conclusion of a contract for order processing
In order to guarantee data protection-compliant processing, we have concluded a contract for order processing with our host.
3. General information and mandatory information
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from third-party access.
Information about the responsible body
The responsible body for data processing on this website is:
helios lubeoil® KG
Telephone: +49 (0) 40 53798 5515
Email: info at helios-lubeoil de
The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Information on data transfer to the USA
Our website includes tools from companies based in the USA. When these tools are active, your personal information may be shared with each company's US server. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities without you being able to take legal action. It cannot be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and direct advertising (Art. 21 GDPR)
IF YOUR PERSONAL DATA IS PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESS PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS IS ALSO APPLICABLE TO PROFILING, AS FAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBLIGATION UNDER ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, the right to correct or delete this data. You can contact us at any time at the address given in the imprint if you have any further questions about personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:
If you contest the accuracy of your personal data stored with us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
If you have filed an objection in accordance with Art. 21 Para. 1 GDPR, you and our interests must be weighed up. As long as it is not clear whose interests outweigh the rights, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be obtained with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest the European Union or a Member State.
4. Data collection on this website
Our website uses so-called "cookies". Cookies are small text files and do no damage to your device. They are either stored temporarily on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain on your device until you delete them yourself or they are automatically deleted by your web browser.
In some cases, third-party cookies can also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you require (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) on the basis of Art. 6 para. 1 lit. f GDPR saved, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Insofar as third-party cookies are used or for analysis purposes, we will inform you of this separately in the context of this data protection declaration and, if necessary, ask for your consent.
Server log files
The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Host name of the accessing computer
Time of the server request
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this.
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - especially retention periods - remain unaffected.
Request by email, phone or fax
If you contact us by email, phone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. GDPR) or on your consent (Art. 6 Para. 1 lit. was queried.
The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular statutory retention periods - remain unaffected.
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . No further data is collected, or only on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 Para. 1 a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing that has already taken place remains unaffected by the revocation.
The data stored by us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after unsubscribing from the newsletter. Data that we have stored for other purposes remain unaffected.
After you have unsubscribed from the newsletter distribution list, your e-mail address may be saved in a blacklist with us or the newsletter service provider in order to prevent future mailings. The data from the blacklist are used only for this purpose and are not combined with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Article 6 (1) (f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interests.
6. Plugins and tools
YouTube with extended data protection
This website integrates videos from YouTube. The website is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the extended data protection mode. According to YouTube, this mode means that YouTube does not save any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily preclude the transfer of data to YouTube partners. So YouTube - regardless of whether you are watching a video - connects to the Google Double
This site uses the Google Maps map service via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
ReCAPTCHA is intended to check whether the data entry on this website (e.g. in a contact form) is carried out by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.
The reCAPTCHA analyzes run completely in the background. Website visitors are not advised that an analysis is taking place.
The data is stored and analyzed on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.